The Next-Generation AI Agent Is Here, Pioneering the Future of Conversation.
TIGEREYE AGENT is an AI agent series that combines AI avatars, voice AI, LLM, facial recognition, and emotion analysis to support corporate reception, phone response, employee care, and customer touchpoints. It covers three channels — web avatar, chatbot, and voice call — to make customer touchpoints smoother and business operations smarter. By integrating with CRM and other management systems, it delivers 24/7 support, consistent response quality, and reduced operational workload all at once.
The TIGEREYE AGENT Series, Tailored to Your Operations
Built on a shared foundation for conversation, voice, expression analysis, and business integration, we deploy AI agents optimized for individual operational needs.
The Common Technology Behind the AGENT Series
Conversation experience, identity verification, emotion analysis, and business data integration are combined as shared technologies and deployed into services for each use case.
Voice AI
Speech recognition and speech synthesis enable natural conversation over the phone or with an avatar.
LLM
Leverages business knowledge and conversation history to generate context-aware responses and summaries.
Face Recognition
Integrates with facial recognition technology to support identity verification and user identification.
Emotion Analysis
Estimates state from facial expressions and conversation content, visualizing insight for response and care decisions.
Dashboard
Aggregates conversation logs, response status, and analysis results in a form usable for improvement.
API
Flexibly designed to integrate with existing systems such as CRM, attendance, reservations, and customer databases.
Platform Integration Connects AI Responses to Your Business Data
TIGEREYE AGENT is designed on the assumption that touchpoints such as reception, phone calls, interviews, and employee care will be linked to customer management and internal systems. Beyond simply holding a conversation, AI handles the full workflow — referencing needed information, recording, summarizing, and updating status.
Data Reference
Tailors responses based on information from CRM and management systems.
Recording & Summarization
Automatically summarizes conversation content and accumulates it as a response history.
API Integration
Connects to downstream processes such as reservations, notifications, and status updates.
Talk to Us About Adopting the AGENT Series
We help you define the optimal scope for AI agent adoption based on your existing operations and system setup.
Key Features of TIGEREYE AGENT
Supports Multiple Channels
Including Phone, Chat, and Avatar
Conversation flow is automatically and flexibly adjusted. With multi-channel support, it handles a wide range of operations.
Fully Automatic for FAQs and Reservations,
with Smooth Handoff for Complex Cases
Common questions and reservations can be handled fully automatically. Requests are automatically classified and routed to the right department.
Conversations Are Recorded and Analyzed
for Continuous Improvement
Every conversation is analyzed to visualize response trends and issues, and to strengthen scenarios and knowledge.
How It Differs from Other AI Solutions
Typical AI Agent
- Conversation Flow
- Fixed script, one-directional
- Response Flexibility
- Cannot handle even slight variations
- Handling of Emotion/Understanding
- Always the same response
- Supported Channels
- Limited, often chat only
- Use of Information
- Only pre-set responses possible
- Deployment/Operation Flexibility
- Dependent on an external service
Advantages of TIGEREYE AGENT
- Conversation Flow
- Develops naturally based on the other party's reactions
- Response Flexibility
- Responds flexibly based on content and purpose
- Handling of Emotion/Understanding
- Reads the other party's feelings and adjusts the response
- Supported Channels
- Phone, chat, and character avatars, all supported
- Use of Information
- Integrates with the latest internal data for flexible responses
- Deployment/Operation Flexibility
- Customizable to fit your internal environment
AI Avatar (Web) A Next-Generation Interface That "Sees, Listens, and Speaks"
A 2D, 3D, or live-action AI avatar that combines facial expression, voice, and gestures, delivering an experience that feels like "talking with a person" on the web. Ideal for scenarios that call for genuine conversation, such as customer service, education, and exhibitions.
Key Features
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Emotional Expression
Real-time facial expression and gesture rendering synchronized with TTS-generated speech
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Visual Recognition
Processes a user's video/image input via a multimodal LLM and responds with context awareness
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Flexible Avatars
Choose 2D, 3D, or live-action avatars to match your brand identity
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Integrates with Any Website
Can be embedded seamlessly into an existing site
AI Call Center (Phone) Automating conversation through real-time voice response
Speech recognition (ASR) × speech synthesis (TTS) × large language models (LLM) understand, respond to, and record call content in real time. AI summarizes and scores calls, and integrates with CRM to automate customer response.
Key Features
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Hybrid Dialogue Flow
Conversation design that supports both scenario-based and free-form dialogue
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Multilingual Support
Real-time multilingual speech recognition and response generation
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Automatic Summarization
Summarizes call content and automatically generates action items
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CRM Integration
Real-time data synchronization with your customer management system
AI Chatbot (Web) Smart, Accurate Support for Web Customer Touchpoints
A high-performance chatbot that can be easily embedded into a website or internal system. It uses RAG to draw on your company's FAQs and manuals, providing instant, accurate answers. Design scenarios via a GUI, with no-code workflow automation also available.
Key Features
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Knowledge Integration
Instant, accurate answer generation using FAQ documents and knowledge bases
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Customizable UI
Seamless integration into your website with brand-specific design
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Real-Time System Integration
Real-time connectivity with CRM, reservation systems, and databases
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Analytics & Learning
Continuously improves from conversation logs and user satisfaction data
Multichannel Integration Brings Every Touchpoint Under One AI
A Next-Generation Multichannel Reception Solution by TIGEREYE AGENT
A next-generation reception solution delivering multichannel support across web, chat, and voice call through three products — "AI Avatar (Web)," "AI Chatbot (Web)," and "AI Call Center (Phone)."
On the web, the avatar provides natural conversation through voice and expression, while the chatbot automates FAQ response and business guidance via text. For phone support, it integrates with cloud PBX services such as Amazon Connect to deliver real-time response through speech recognition, speech synthesis, summarization, and CRM integration. Every channel connects to TIGEREYE's proprietary Multi Modal AI Framework, enabling sophisticated conversation that understands emotion and context. It also links with your website's My Page, store and patient management functions, and external systems, supporting both a better customer experience and greater operational efficiency at the same time.
TIGEREYE AGENT links with My Page, store management, and patient management functions on your official website, processing user information and business data in real time. Connecting further with your CRM and external APIs enables automation, consistent response quality, and a better customer experience all at once.
Benefits of the TIGEREYE AGENT Integrated Approach
One Platform, Multiple Conversation Channels
The Conventional Approach
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Siloed Systems
Separate development and maintenance required for each channel
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Inconsistent Experience
Different responses across channels confuse users
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Duplicated Resources
Knowledge bases and business logic end up implemented redundantly
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Separate Learning Processes
Improvements on one channel don't carry over to the others
The TIGEREYE AGENT Approach
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Integrated Architecture
One platform centrally manages every channel
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Consistent Experience
Unified responses across all channels, built on the same knowledge and logic
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Shared Resources
A common knowledge base and business logic shared across all channels
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Collective Learning
Improvements from any channel are reflected across every conversation
TIGEREYE AGENT in Action
TIGEREYE AGENT is active across many settings — corporate PR, reception, customer service, call centers, and more.
Here's a look at a project running live today.
PANDORA Inc.
AI PR VTuber "AI Daiu Uka"
PANDORA's AI PR VTuber. Built on TIGEREYE's conversational AI avatar technology, it delivers a character-driven AI PR presence that runs 24/7 — drawing attention as a new form of corporate communications.