PRESS RELEASE 2025.03.12

TIGEREYE Files Patent for a Context-Adaptive AI Avatar/Chatbot and Launches Its Multi-Modal AI Platform


Patent filed for a context-adaptive AI avatar/chatbot that analyzes users' emotions and comprehension in real time to intent-driven dialogue .

implemented on the TIGEREYE MULTI MODAL AI PLATFORM and designed for deployment across a wide range of applications, including sales, customer support, and AI avatars

Implemented on TIGEREYE MULTI MODAL AI PLATFORM, expanding into sales, customer support, and AI avatar fields

TIGEREYE Inc. (Headquarters: Tokyo; CEO: Gaku Kamimura) has filed a patent (Application No. 2025-035944) for a context-adaptive AI avatar/chatbot that dynamically adjusts dialogue based on real-time analysis of user emotions and comprehension with intent, and has launched the TIGEREYE MULTI MODAL AI PLATFORM (TIGEREYE MM AI PF) equipped with this technology.

This technology uses LLMs (large language models) to dynamically adjust AI chatbot responses by analyzing facial expressions via camera and automatically determining the flow of the conversation, enabling intentional dialogue. It can be applied across a wide range of fields such as sales, customer support, education, healthcare, and robot interfaces.

AI Avatar Interface

Live-Action Avatar

2D Avatar

Technology Overview

The technology leverages large language models (LLMs) in combination with real-time facial expression analysis via camera input, with the following features.

  • • Analyze facial expressions via camera and score them (comprehension, interest, positive emotion)
  • • Analyze conversation flow and automatically determine appropriate dialogue stages (opening, needs discovery, closing, etc.)
  • • Optimize prompts based on scores and adjust LLM (large language model) outputs
  • • Improve user engagement based on emotion, comprehension, and interest
  • • Implemented on TIGEREYE MULTI MODAL AI PLATFORM (TIGEREYE MM AI PF) for deployment to various AI avatars, robots, and chatbots

Emotion Visualization and Conversation Tracking

Conventional chatbots are limited to simple text-based interactions. In contrast, this technology uses nonverbal information (expressions, reactions, and speech content) to realize intentional dialogue, enabling more advanced communication.

System delivery overview

Applicable Industries and Use Cases

This technology can be applied across many industries.

1. Sales and Marketing Support

  • • AI generates optimal sales talk based on customer interest levels
  • • Improve closing rates adaptive conversation strategies
  • • Enhance e-commerce sites and online customer service

2. Customer Support

  • • Analyze user comprehension and emotions to suggest appropriate responses
  • • Serve as operator support AI to improve response quality and reduce workload

3. Education and Training

  • • Analyze learner comprehension in real time and provide suitable feedback
  • • Upgrade sales training, interview practice, and AI coaching

4. AI Avatars and Robots

  • • Integrate with AI avatars and reception robots to enable natural customer interactions
  • • Connect with robot interfaces such as Pepper and temi

Competitive Advantages

Compared to conventional chatbots and AI dialogue systems, TIGEREYE’s technology combines real-time multimodal analysis—including language, facial expressions, and conversation flow—with context-aware dialogue generation aligned with user intent and comprehension. This enables higher levels of engagement, more effective communication, and broader applicability across industries and interaction formats.

Delivery Models

TIGEREYE will offer this technology through the following delivery models.

• SaaS Delivery (Monthly Subscription)

For call centers, e-commerce, finance, and healthcare

• Custom Development (Contract Development for Large Enterprises)

Advanced tuning tailored to company needs

• Hardware Integration

Collaboration with robot manufacturers (embedding in AI avatars and smart devices)

TIGEREYE's Future Plans

This technology is implemented on TIGEREYE's multimodal AI platform (TIGEREYE MM AI PF) and will be provided in collaboration with existing AI avatars, face recognition, and computer vision technologies. Going forward, TIGEREYE will pursue the following initiatives.

  • • Develop next-generation customer service AI through integration with AI avatars
  • • Provide advanced AI dialogue solutions for call centers, e-commerce, and finance industries
  • • Further enhance the TIGEREYE MULTI MODAL AI PLATFORM
  • • Support corporate DX initiatives (sales, customer support, training AI)

By leveraging this technology, TIGEREYE will contribute to improving dialogue quality, boosting sales, enhancing customer satisfaction, and increasing operational efficiency.


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