AI Avatar (Web)

Delivers an experience on the web that feels just like "talking with a person."
A next-generation interface that "sees, listens, and speaks."
A 2D, 3D, or live-action AI avatar that combines facial expressions, voice, and gestures. Ideal for scenarios that call for genuine conversation, such as customer service, education, and exhibitions.

Key features

On the web, the avatar holds natural conversations using voice and facial expressions.

Emotional expression: Renders facial expressions and gestures in real time, synchronized with TTS-generated speech.
Visual recognition: Uses a multimodal LLM to process video and image input from the user and respond with awareness of context.
Flexible avatars: Choose 2D, 3D, or live-action avatars to match your brand identity.
Integration with standard websites: Can be embedded seamlessly into your existing site.

Adapting responses to the user's understanding and interest

Scores the user's level of understanding, interest, and emotional state in real time to dynamically optimize responses.

Facial expression scoringAnalyzes the user's facial expressions via camera and converts them into scores (level of understanding, level of interest, emotional positivity).
Automatic dialogue stage detectionAnalyzes the conversational flow and automatically determines the dialogue stage (opening, needs assessment, closing, etc.).
Response adjustmentOptimizes prompts based on the scores to adjust the output of the LLM (large language model).

One platform, multiple conversation channels

The conventional approach (siloed systems): Separate development and maintenance are required for each channel. Different responses across channels confuse users. Knowledge bases and business logic end up implemented redundantly. Improvements on one channel don't carry over to the others.
The TIGEREYE AGENT approach (integrated architecture): One platform centrally manages every channel. Responses are unified across all channels, built on the same knowledge and logic. A common knowledge base and business logic are shared across all channels. Improvements from any channel are reflected across every conversation.

Flexibility in choosing an LLM

You can choose not only internet-connected, API-based LLMs, but also local LLMs and fine-tuned in-house models.
Because you can pick the best configuration for your security requirements, network setup, response speed, and more, it can be deployed across a wide range of industries and environments.

Scenarios (stages)

Conversation scenarios such as sales pitches, explanations of important matters, and interviews can be configured step by step, from opening to closing.

OpeningGreeting and sparking interest
Needs assessmentListening to the customer
Product proposalExplaining the benefits
Handling questionsResolving concerns
Purchase proposalEncouraging a decision
ClosingThanking the customer and laying the groundwork for next time

The conversation is optimized in real time by analyzing user reactions.

Industries and use cases

AI avatars aren't limited to corporate PR. They can be used in many industries, for reception, customer service, recruiting, education, call centers, and more.

OPRA MedicalReception, intake questionnaire support, patient guidance. We have exhibited conversational avatars designed for contactless, non-face-to-face use in medical care, nursing care, and healthcare.
OPRA HotelTourism and accommodation bookings, multilingual guidance, and facility support.
Retail and e-commerceProduct introductions, inventory information, and cross-selling suggestions. We have exhibited a conversational AI avatar running on a tablet, providing product guidance and customer service.
Education and trainingMonitors students' level of understanding and concentration to adjust the pace of the lesson. It can automatically adjust the difficulty of explanations and examples based on learners' reactions.
Customer supportDetects signs of anger or frustration and responds with an appropriate tone and wording, helping resolve the issue.
Sales supportGauges the customer's level of interest from their reactions during product explanations, and optimizes the content of the explanation.
ExhibitionsCan be used in situations that call for genuine conversation.

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