OPRA Medical

OPRA handles data entry and inquiry handling in medical administration, so staff can focus on checking and making decisions.
TIGEREYE engineers (FDEs) analyze your hospital's operations and connect OPRA to your existing systems, such as electronic medical records.

Challenges and solutions

We work step by step, matched to each medical institution's challenges, from reducing workload to redesigning business processes.

Key challenges

  • Entering medical administration data, medical records, and claims takes a lot of manual work
  • In-hospital inquiries are concentrated on the phone
  • Some operations can't move to the cloud because of personal information requirements

How AI solves them

  • AI handles data entry, and staff focus on checking and making decisions
  • AI answers common inquiries, and phone calls are reserved for complex questions
  • AI runs in your hospital's own environment (Edge/Local) to meet personal information requirements

Key operations covered

We clearly separate what AI handles from what people check.

  • Reception, intake questionnaires, and appointmentsAn AI avatar responds to patients on the web or by chat, handling everything from pre-visit intake questionnaires to scheduling appointments. Complex questions are passed to staff.
  • Document and fax processingAI reads and sorts incoming faxes and documents and passes them to the electronic medical record. Staff check the contents.
  • In-hospital information searchAI searches manuals and rules to answer staff questions.

Appointment booking workflow

An example use case: what an AI avatar hears from a patient is checked against the hospital's schedule and shared with the doctor.

  1. Initial contact

    A patient gets in touch via the web or chat

  2. Pre-visit interview

    An AI avatar verifies the patient's identity and asks about symptoms in advance. Complex questions are passed to staff

  3. Confirming the appointment

    The avatar checks the hospital's schedule, arranges the preferred time, and confirms the appointment

  4. Sharing with the doctor

    AI summarizes what it heard and shares it with the doctor before the consultation

System integration

We design the integration to fit your existing systems.

  • Electronic medical recordsImports patient information and syncs what AI has entered with the electronic medical record.
  • Schedules and appointmentsMatches the hospital's schedule against available appointment slots.
  • Document storagePasses what has been read from faxes and documents to your existing storage.

How ready-to-use products and OPRA differ

Ready-to-use products handle specific tasks, while OPRA connects multiple operations and systems. Here are the roles of each, with examples.

Ready-to-use products

  • AI avatar for reception and intake questionnaires (Avatar)
  • Reading faxes and documents (Dual OCR)

OPRA

  • The full flow from reception and intake questionnaires to appointments and briefing the doctor before the visit
  • From processing faxes and documents to entering data in the electronic medical record

Ready-to-use products and OPRA can also be used together.

View Ready-to-Use Products

How AI adoption works

FDEs take care of everything from analyzing your operations to running the system after deployment.

  1. Operations analysis and design

    We analyze your current operations and clearly define what AI will handle and what stays with people's judgment

  2. Development and system integration

    We build an AI system suited to your operations and connect it to your existing systems

  3. Operation and improvement

    We monitor how things run after deployment and support ongoing improvement and expanding what AI handles

Start by telling us about the challenges you want to solve with AI

Toward workplaces where AI is simply part of everyday work.

Discuss Your Challenges