From Tuesday, March 3 to Friday, March 6, 2026, TIGEREYE is exhibiting in the SoftBank Robotics Corp. booth at RetailTech JAPAN 2026, one of Japan’s largest comprehensive information systems exhibitions for the retail and distribution industry, held at Tokyo Big Sight.
At the exhibition, we are showcasing TIGEREYE’s “TIGEREYE AGENT,” a next-generation AI avatar customer service solution. Visitors can experience a next-generation solution in which a conversational AI avatar running on a tablet provides product guidance and customer service through natural communication with customers. Based on consumer psychology, the AI avatar greets customers, sparks their interest, and explains products, delivering high-quality customer service on behalf of store staff.
An entry and exit management solution using SoftBank Robotics’ humanoid robot “Pepper+” is also on display, showing how AI technology can improve operational efficiency and security in retail stores.
If you are attending, please stop by the SoftBank Robotics Corp. booth.
Exhibits
◆ TIGEREYE AGENT (AI avatar customer service solution)
A next-generation AI avatar customer service solution using tablets. Through conversations with customers, it provides product guidance and recommendations with natural communication. It proposes a new AI-driven approach to challenges in retail stores such as chronic labor shortages and inconsistent customer service quality.
◆ Reception AI Solution for Pepper+
An entry and exit management solution using SoftBank Robotics’ humanoid robot “Pepper+.” It smoothly manages the entry and exit of store visitors, contributing to more efficient store operations and improved security.
RetailTech JAPAN overview
| Dates | Tuesday, March 3 – Friday, March 6, 2026 10:00 AM – 5:00 PM (closes at 4:30 PM on the final day) |
|---|---|
| Venue and booth number | Tokyo Big Sight, East Halls Booth number: RT6107 |
| Visitor registration | Please register using the form |
| Organizer | Nikkei Inc. |
| Official website | https://messe.nikkei.co.jp/rt/ |
TIGEREYE will continue to contribute to better customer service quality and greater operational efficiency in the retail and distribution industries through AI technology.
Related link: SoftBank Robotics Corp. press release
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