The first joint product: a reception AI solution for “Pepper+” now available
TIGEREYE Inc. (Headquarters: Chuo-ku, Tokyo; CEO: Gaku Kamimura; hereinafter “TIGEREYE”) has signed a service development partner agreement with KOKUYO Co., Ltd. (Headquarters: Osaka; President: Hidekuni Kuroda; hereinafter “KOKUYO”) in the AI and robotics domain. As the first joint product under this agreement, a reception AI solution for “Pepper+,” the humanoid robot provided by SoftBank Robotics Corp., will go on sale on Monday, February 2, 2026.
Solution overview
This solution is a reception and entry and exit management solution that realizes the next-generation smart office by combining “KAOPASS Family,” TIGEREYE’s biometric authentication solution, with KOKUYO’s long-cultivated expertise in building office environments and improving ways of working. The solution is currently on demo display at “KOKUYO OPEN LAB.,” an experimental hub for future ways of working located in “THE CAMPUS,” KOKUYO’s Tokyo Shinagawa office.
About the reception AI solution for “Pepper+”
In this solution, “Pepper+” installed at a company entrance or similar location recognizes the faces of visitors and employees and provides guidance and reception based on the authentication results. In addition to smooth entry and exit management that requires no employee ID cards or physical keys, natural conversation unique to a robot gives visitors a new reception experience. TIGEREYE will promote the real-world deployment of practical AI solutions in robotics by leveraging its proprietary multimodal AI foundation that integrates AI, computer vision, and dialogue technologies.
Key features of the reception AI solution for “Pepper+”
1. High-accuracy face recognition and personalized responses with “KAOPASS Family”
- Real-time face recognition with TIGEREYE’s “KAOPASS Family,” using the camera built into “Pepper+”
- Links with pre-registered information and can automatically send visit notifications to chat tools and other services
2. Natural conversation with “TIGEREYE MultiModal AI PF”
- Uses a proprietary AI foundation that integrates large language models (LLMs) and computer vision
- Generates natural conversation that takes into account the visitor’s name, visit history, and situation
- Uses facial expression analysis and emotion recognition to respond flexibly according to the visitor’s state
3. Multilingual support and flexible customization
- Supports Japanese and English, with flexible conversation design that can include dialects
- Can be customized for the operations of each industry and company
4. Integration with the “KAOPASS Family” solutions
- KAOPASS Attendance: Clock-in by face recognition and integration with existing attendance services
- KAOPASS Key & Entry/Exit: Door unlocking by face recognition and integration with electric locks and smart keys
- KAOPASS Stress Checker: Stress analysis using facial expression data captured during face recognition
Sales
This solution will go on sale on Monday, February 2, 2026, through TIGEREYE Inc., KOKUYO Co., Ltd., and SoftBank Robotics Corp. For sales inquiries, please use the form below.
TIGEREYE products used
KAOPASS Family
“KAOPASS Family” is a biometric authentication solution that TIGEREYE provides with its in-house AI. It features no app, no dedicated device, and no card, and delivers face recognition that runs in real time in a browser. By running multiple AI models at the same time, it can perform age estimation, emotion recognition, and more in parallel with face recognition.
It can be used on smartphones and tablets and does not require dedicated devices or IC cards, so it can be adopted at low cost and in a short time. It supports a wide range of uses, including clock-in by face recognition, entry and exit management, reception, and site entry management, and integrates flexibly with existing attendance systems and business SaaS. APIs are also available, enabling integration into external services and OEM deployment. As a next-generation identity verification platform that balances convenience and security, it is being adopted in a wide range of industries.
TIGEREYE MultiModal AI PF
A platform that generates AI-driven conversations using the “Context-Adaptive AI Avatar/Chatbot.” The Context-Adaptive AI Avatar/Chatbot has an innovative capability that dynamically adjusts AI chatbot responses using LLM (large language model) technology, achieving intentional conversations through camera-based facial expression analysis and automatic judgment of the flow of dialogue. This allows it to be used in a variety of fields, including sales, customer support, education, healthcare, and robot interfaces.
TIGEREYE will provide next-generation robotics solutions with AI and computer vision technologies that use the “TIGEREYE MultiModal AI PF.”
Going forward, the two companies plan to strengthen their collaboration in AI and robotics and roll out next-generation smart office solutions.
* The information in this release is current as of the date of announcement.
* Company names, product names, and service names mentioned are registered trademarks or trademarks of their respective companies.
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